Multi-Brand AMC
One accountable partner for every UPS in your organisation — regardless of make.
Facility and IT managers often end up signing AMCs with several vendors — juggling SLAs, uptime tracking and finger-pointing across brands. COMPACT removes that complexity: one accountable partner for every UPS you run, whatever the make or capacity.
The focus is uptime delivery, not reactive repair. Deployed manpower and standby units are sized to the SLA, and spares are held locally.
Have a UPS that's dead, broken or orphaned — abandoned by another vendor, or simply written off as unsupported? Don't assume it's unusable. Talk to us: COMPACT may be able to help assess it and work out what can be done, subject to assessment.
- 7,500+
- UPS units managed in our first major SPOC assignment
- Across 400+ customer sites under a single engagement for one system integrator.
- 75+
- Major corporations on comprehensive AMC
- Currently served under comprehensive annual maintenance contracts.
- 15,000+
- Multi-brand UPS units under COMPACT support today
- Units of other brands maintained under COMPACT AMC — value beyond our own products.
- Pan-India
- Sales & service network
- Regional offices in Delhi, Chennai and Hyderabad, backed by a nationwide network of service partners and Alumni Partners.
What we do
- Take over annual maintenance for your entire UPS fleet — all brands, all capacities, single-phase and three-phase.
- Provide comprehensive and non-comprehensive AMC options.
- Respond within 8 working hours in serviced cities and peripheral towns; provide a standby unit while a system is under repair.
- Return the repaired UPS within two days of receipt, from a locally stocked service station.
- Run time-boxed pilot assignments where the asset base is of a reasonable size.
- Assess dead, broken or orphaned UPS units — including ones left unsupported by another vendor — and advise what can practically be done, subject to assessment.
What you receive
- Single SLA and single point of contact across the whole fleet
- Scheduled preventive maintenance visits with reports
- Breakdown response against the distance-band SLA
- Battery health checks and replacement planning
- Consolidated asset register and service history
Related services
SPOC Programme
Single Point of Contact for organisations running mixed-brand UPS fleets.
Preventive Maintenance
Scheduled visits that keep systems inside spec and catch failures early.
Breakdown Support
Response against a published distance-band SLA, with a standby unit.
Battery Services
Health checks and replacement for any brand of bank.
Talk to us to uncover the hidden problems
The obvious problem is rarely the whole picture. Send us the load, the site and the supply, and COMPACT's pre-sales team will come back with what the site actually needs — not just a catalogue match.