Service

Breakdown Support

Response against a published distance-band SLA, with a standby unit.

Talk to our team Raise a service request

When a system fails, COMPACT responds against a distance-based SLA and provides a standby system while the unit is repaired.

Scope

What we do

Engineer response within 8 working hours in serviced cities and peripheral towns.
On-site diagnosis and repair where possible.
Standby unit provided when a system must be removed for repair.
Component turnaround within two days of receipt at the local station.

Output

What you receive

Fault report and corrective action
Standby unit for the repair window
Root-cause note where identified

Multi-Brand AMC

One accountable partner for every UPS in your organisation — regardless of make.

Spares & Board Repair

Locally stocked spares and board-level repair / refurbishment.

Preventive Maintenance

Scheduled visits that keep systems inside spec and catch failures early.

Talk to us to uncover the hidden problems

The obvious problem is rarely the whole picture. Send us the load, the site and the supply, and COMPACT's pre-sales team will come back with what the site actually needs — not just a catalogue match.

Talk to COMPACT SYSTEMS All services