Power to perform.Anytime.
COMPACT SYSTEMS PVT LTD is founded and headed by BITS Pilani graduates. COMPACT is more than 2 decades old brand in the country. It is headquartered in Delhi with branches and sales and service partners across the country.
We offer a wide range of ONLINE UPS from power ratings 1 KVA to 200 KVA catering to all segments right from SOHO to Corporate. Our USP has been guiding our customers on HOW TO SELECT UPS and POWER CONDITIONERS. We also have a tie-up with an American product company offering Static-Power-Conditioners from 5 kva to 250 KVA which are superior technology compared to conventional servo stabilisers. We have close to 150 channel partners, as well as service partners across the country.
We are a preferred UPS vendor for close to 120 corporate in the country. We also provide multi-vendor UPS support to 30 major corporations in the country supporting their entire installed base of power conditioners and UPSs nationally.
Our esteemed customers have entrusted their critical power management requirements. BRAKES INDIA, ITC, ASHOK LEYLAND, IFF, CANON, TATA PROJECTS, NIKSON, MATRIX, REPCO, SPYRANCE, NSPIRA MANAGEMENT COVANSYS, SOUTHERN RAILWAY and more.
SERVICE LEVEL AGREEMENT: SLA: We promise a response/resolution time of 8-16 hours from the time of receipt of call from your office for distance up to 40 km. 16/24 hours for a distance up to 150 km. 24/32 hours for distance beyond 150 km.
To be known as an organisation and brand offering the most appropriate solution in power conditioning and backup systems to customers located across the country with value pricing and feel-good customer service with commitments that are honoured.
To continuously help/enable organisations achieve higher/better business continuity through the choice of most suitable power conditioning and backup systems solutions and services offered by us.
In order to achieve this vision we need to:
- Help our employees succeed not just at work, but in life as well.
- Understand our customers challenges and deliver real time solutions proactively
- Be a profitable organisation
- As a continuous process – meet our vendors expectations
- To strictly adhere to the value system that is engraved within each and every stake holder of our organisation.
We as the Solutions Company undertake power audits for our esteemed customers as a value addition. This basically facilitates to analyze the real facts of the site instead of having perceived information the power conditions. This enables the customers to take action in advance to protect the equipment.
This type of power audit is done pre- installation, post installation, while site preparation and site rectification.
COMPACT SYSTEM PVT LTD. has its outsourced Manufacturing unit whose goal is to continue to develop as a company that promises and delivers workable Solutions. This we achieve by sourcing international technology, which have proven their performance in environments similar to ours i.e. the Indian power environment. We develop our own systems and software based on the prevalent power conditions. Our innovation and drive have resulted in much value-added features such as:
- Smart Save Software
- Fault Tolerance Switch
- Healthy Phase Selector
- Wide Input Range Tolerance
We have developed software SMART-SAVE, which is a UPS monitoring utility. It continuously checks the status of the system, AC power as well as the UPS battery condition. In the event of any abnormal condition, SMART-SAVE sends out warning signals and even shuts down the system after a pre-set delay time.
Another important value added feature of our in-house development is the UPS Fault Tolerance Switch, which allows mission critical systems to be connected two or more power sources. This ensures that if one of the power sources to the system fails, the power source of the system is automatically changed to the second or the alternate source.
Our Healthy Phase selector UPS is specially useful in areas where there is an abnormal power supply.
Numerous customers of CSPL are in the villages and satellite towns of Madhya Pradesh and Uttar Pradesh (we partner ITC in their e-choupal project) We have developed a specialized UPS, which can function without fault in a wide input range ( 90 volts- 300 volts)
Our commitment to customers goes beyond promising state-of–the–art technology and totally reliable product. We strive to ensure that our products continue to meet the demands of the future.
By including sophisticated features like SNMP Manageability, data logging, as well as, those features that take into account a worsening power scenario, we also lay emphasis on product support & maintenance.
Power conditioning equipment is not just a matter of plugging it in – it has to continue to perform to customer expectations. Our commitment to all these is manifested abundantly by the fact that most of our sales tend to be repeat orders
With the aim to fulfil the need of the market, we have over 150 Channel Partners and service partners located throughout the country. Our regional Customer Care Centers in Delhi, Chennai and Hyderabad along with our Channel Partners/ Resellers/ Dealers provide an efficient back-up support to our customers
We have a team of about 45 highly motivated professionals in the field of marketing, innovation, service engineering & finance spread all across the country to take care of the requirement of the customer & to provide them with a world class product.
Our Channel Partners maintain a strong force of personnel required for smooth operations. Each Partner ensures a minimum of one marketing executive and two technical executives to look after the sales & services of COMPACT UPS in their respective territory. The technical personnel recruited by the Channel Partners are engineers/ diploma holders – preferably in the Electrical or Electronics stream with at least one year of working experience.
We conduct sales and service training programs periodically wherein the partners send their executives for trainings. During these programs the participants get hands-on experience of troubleshooting as well as component replacements In case, the Partner is unable to provide service for reasons whatsoever, the company on information would facilitate the services to the customers directly within a maximum time of two days.
We have our own offices in Delhi, Chennai and Hyderabad, and a presence all over India through our channel partners & resellers. We have over 150 Channel Partners located throughout the country for on site, online product support & maintenance. Our Regional Customer Care Centres at Delhi, Andhra Pradesh, Tamil Nadu, together with the Channel Partners and Resellers provide efficient back-up support.
Support after warranty is provided on nominal AMC or case basis so that the customer spends a minimum on maintenance cost and less (TCO) total cost of ownership is ensured.
ITC was the first Indian company who in 2001 set up an Internet based market information system for Soya, Wheat, Coffee etc. farmers which also doubled as a channel for direct procurement of seeds for them without their having to go to the mandis. CSPL partnered them in this venture by providing ITC with a customized UPS for the various e-choupal sites in MP and UP. These UPS could work without fault for an input voltage range from 90 volts to 300 volts. (see picture)
Drishtee Foundation is a Non-Government Organization (NGO) that uses the network of Information Communication and Technology (ICT) to introduce its benefits to the millions of villagers living in the remote villages by establishing links in remote and less developed rural areas. ICT centers also known as Information Centers or Information Kiosks are being set by various agencies and organizations. These Centers are the Delivery and linking points for the multi-dimensional benefits- economic and social, to the population and back for the service providers as well.
Drishtee represents a new method of delivering government and other services to rural villagers. It relies on the empowerment and enterprise of local entrepreneurs supported by a central organization and ICT infrastructure. A secure intranet serves as the technology pipeline through which services are deployed.
Two hundred hi-tech information and service delivery kiosks have already been established, and this project aims to provide an additional 4,050 electronic kiosks to cater to 16 million people in nearly 9,000 villages.
Compact partners Drishtee in this attempt by providing the power backup for the equipment running at these electronic Information Kiosks.
COMPACT has more than 2000 installations at Bangalore, Andhra Pradesh, Telangana, UP serving,surveillance cameras installed in the traffic signals as part of SMART-CITY PROJECT. These UPSs are installed in the most volatile power conditions and have been working satisfactorily for many years now.
COMPACT also has installations in the remote corners of the country to support MILK analysers for various customers involved in Dairy business.
COMPACT has installations in the remotest villages to support critical medical equipment installed in the hospitals of rural villages. Many medical equipment vendors prefer COMPACT-UPS for its dependable and predictable service backup to support their critical medical devices.
Flex printing industry / Laser cutting machinery industry / Digital printing industry are other verticals where many OE vendors recommend COMPACT-UPS to support their critical and sensitive equipment.
We are Registered with GEM (Government e-market place) & have quite a few Corporate, Educational and Government Customers.
COMPACT has multiple regional and branch offices in the country as well as a rich dealer presence in the rest of the country.