Service Commitments E-mail

We provide service to our customers directly as well as through our Channel Partners.  We have offices in Delhi, Chennai, Jaipur, Nagpur and Hyderabad. Furthermore, COMPACT has close to 90 service partners located throughout the country for onsite support.  
Team of qualified engineers/ trained technicians look after the service within the resp cities and it’s peripheral towns within 8 working hours.The Channel Partners provide the same to customers in their respective areas. Our offices as well as those of our service partners have a healthy stock of components to cater to the customer requirements.

In case where the system is not serviceable at the customer site, the system or the defective component is brought back to the local station for repair, while the customer is provided with a standby system. The Channel Partner, too takes upon himself the responsibility to get the system / the defective component repaired at his service station or to send it to the Regional office of CSPL as the case may be

CSPL returns the system/component within two days of receiving it.

 
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